Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 5-7 business days. We ship Monday-Friday. Exceptions are made during the holidays (Christmas and Thanksgiving). During the holiday season we do experience higher than average shipping wait times. Please take care to place your order at least two weeks ahead of when you need the items. 

 

Stickers: 5-7 business day ship time

Shirts & Apparel: These items are made to order and will vary depending on number of items ordered. Typical Order processing time 7-14 days, with shipping 3-5 business days.

Jewelry: Made to order item. 7-14 day fulfillment timeline with 3-5 business days for shipping.

 

Any important updates will be emailed to the email address provided during checkout. 

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method Estimated delivery time Shipment cost
USPS 3-5 business days $1
USPS two days 2 business days $12.95
FedEx Overnight * 1-2 business days $19.95

 

Shipment to P.O. boxes or APO/FPO addresses

We ship directly to the address provided. If this address is a P.O Box or APO/FPO address it is important that you ensure the address is correct and that you have access to this mailbox if ordering for self, or if sending to a friend that they have access to the P.O Box listed or APO/FPO address provided. We do not accept liability for misdelivered items to P.O Boxes or APO/FPO address.

Shipment confirmation and order tracking

Once your order is filled, we will sending a shipping notification to the email provided and you may track your package from there.

Customs, duties, and taxes

Mental Health is Magic and Sarah Potter are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Mental Health is Magic and Sarah Potter are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

At this time we only ship to Canada, Great Britain, Ireland, Australia, Mexico, Japan, Hawai’i, Alaska, and domestically (United States). 

 

Made With All The Vibes

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